Process Improvement ....keeping costs inline

Problem:

One of our valued customer was dissatisfied with the service they were getting from another molder. They sent us the mold and asked us to run parts for the same price as the other molder. The tool was not capable of producing quality parts at the cycle time given us and the part price would have to be increased.

Solution:

After completing initial testing runs, HK staff identified 3 areas of potential improvement to the cycle time—improved cooling, dimensional changes, and mold finish. The customer allowed HK to implement recommendations in it’s tool room.

Result:

Cycle time of the tool was reduced from 22 to 16 seconds. HK was able to lower the cost of the part from previous supplier with higher quality and improved service levels.